Privacy Policy

1. Information We Collect

Personal Information: When you contact us or place an order, we may collect:

• Name and contact information (email, phone, address)
• Payment information (processed securely through third-party processors)
• Order details and preferences
• Communication history and customer service interactions

Automatic Information: Our website may automatically collect:

• IP address and browser information
• Website usage patterns and analytics
• Cookies and similar tracking technologies
• Device and operating system information

2. How We Use Your Information

We use your information to:

• Process and fulfill your Sacred Heritage Flag orders
• Provide customer service and support
• Communicate about your orders and our products
• Improve our website and customer experience
• Comply with legal obligations and business requirements
• Prevent fraud and ensure transaction security

3. Information Sharing

We do not sell your personal information. We may share your information only in these limited circumstances:

• With trusted service providers who help us operate our business (payment processors, shipping companies)
• When required by law or to protect our legal rights
• In connection with a business transfer or merger (with prior notice)
• With your explicit consent for specific purposes

4. Data Security

We implement appropriate security measures to protect your personal information:

• SSL encryption for data transmission
• Secure servers and data storage
• Limited access to personal information on a need-to-know basis
• Regular security assessments and updates
• Secure payment processing through trusted third parties

5. Cookies and Tracking

Our website uses cookies to enhance your experience:

• Essential cookies for website functionality
• Analytics cookies to understand website usage
• Preference cookies to remember your settings
• You can control cookie settings through your browser

6. Your Privacy Rights

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Request a copy of your data in a portable format
• Object to certain uses of your information

7. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new effective date.